1. Who we are

Nexovanta (“we,” “us,” or “our”) provides an AI workflow and automation platform for teams. If you have questions about this policy or how we handle personal information, contact us at privacy@nexovanta.demo.

2. Information we may collect

Depending on how you use Nexovanta, we may collect the following information:

• Account and contact details, such as name, email address, company, and account preferences.

• Messages and support information you submit through forms or contact channels.

• Usage and device information, such as pages visited, browser type, approximate device information, and interaction events.

• Workflow configuration and connected-service information needed to provide features you choose to use.

• Billing-related records handled by our payment provider. We do not store full payment card details.

3. How we use information

We use the information we collect to:

• Operate, maintain, and improve the website and platform.

• Create and manage accounts and respond to enquiries.

• Run workflows and integrations that you configure and authorize.

• Provide service notices, security messages, and support.

• Send marketing communications where permitted and where required consent has been obtained.

• Detect abuse, protect the service, and comply with legal obligations.

4. AI processing and connected services

Some features use AI models or connect to third-party services that you choose to authorize. When you use these features, we share only the information needed to provide them. Our product documentation describes which providers process data, what information is shared, and the controls available to you.

5. Legal bases

Where applicable law requires a legal basis, we rely on performance of a contract, legitimate interests, consent, or compliance with legal obligations. The basis we rely on depends on the activity and the jurisdiction.

6. Sharing and service providers

We may share information with service providers that support hosting, analytics, customer support, payment processing, security, and integrations. We do not sell personal information as that term is defined by applicable law.

7. Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, subject to legal, accounting, and operational requirements. We use appropriate safeguards for the information we process, but no method of transmission or storage is completely secure.

8. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection, and to withdraw consent. Contact privacy@nexovanta.demo to submit a request, and we will respond within the timeframe required by applicable law.

9. Cookies and analytics

We use essential cookies to keep the website working. Where enabled, we also use analytics technologies to understand how the website is used. You can manage cookies through your browser settings and any consent controls we provide.

10. International transfers and children

If we transfer information across borders, we use the safeguards required by applicable law. Nexovanta is not intended for children, and we do not knowingly collect personal information from children under 16.

11. Changes and contact

We may update this policy as the service changes. When we do, we will post the revised version and update the date at the top of this page. Privacy questions: privacy@nexovanta.demo.